This is a word that seems to be increasing in popularity and meaning. Computers rely on protocols to function. Your doctor suggests a particular protocol of treatment. Countries sign agreements which are often referred to as protocols. So why does SSCA have a protocol page?

The heart and mission of SSCA as well as its parent organization, Sister Cities International, is to engage in citizen to citizen diplomacy with the goal of enhancing understanding and cooperation between people in different countries. This implies travel to and from another country, hosting visitors, being guests, and exchanging gifts. Protocol encompasses all of the rules and expectations about behavior in these settings. Understanding protocol is understanding how to act when interacting with people from another country or culture. Understanding protocol means that you, as the traveler, the host, or the guest, take the time to learn about how certain everyday behaviors you engage in might be considered rude or offensive by others. When officials are involved, the order and precedence of international protocol is keenly observed. SSCA is very fortunate to have Sherri Ferris, a professional protocol expert serving on our team. She’ll be reminding us of the rules, importance of using proper titles and telling us about protocol lessons learned from real life experiences involving government officials, the military, the academic world, religious groups and the business community.